PRIVACY POLICY
Last Updated: September 12, 2024
1.General
Bilu.com ("Company" or "we" or "us" or "our") respects the privacy of its users ("user" or "you") that use our website located at www.bilu.com, including other media forms, our media channels, our mobile website(s) or our mobile application(s) related or connected thereto (collectively, and including by each reference our mobile applications, as applicable, the "Website"). The following Company privacy policy ("Privacy Policy") is designed to inform you, as a user of the Website, about the types of information that Company may gather about or collect from you in connection with your use of the Website.
(1) Purpose and legal basis of the processing
Bilu uses the information we collect about you for the following purposes:
  • Identification and authentication: We use your data to verify you when you access your account (if available)for the Services.
  • Operating our services: We use your data to provide our Services, process and fulfill orders, provide customer support, and to otherwise comply with our contractual obligations to you. We use your financial information to process the cash withdrawals that you initiate.
  • Communicating with you: We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
  • Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
  • Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
  • Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
  • Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.
  • We may use algorithms and other automated means to implement any of the above.
    To the extent that you are a resident of a European Union country or the United Kingdom, or the EU General Data Protection Regulation (GDPR) or the United Kingdom General Data Protection Regulation (UK GDPR) otherwise applies, whenever we process your data for one of the above purposes, we have determined that one or more of the following lawful bases apply:
  • Compliance with a legal obligation;
  • Performance of a contract;
  • Legitimate commercial interest;
  • In the event that one of the above lawful bases do not
    (2)Data Collection
    Users of the Website Generally
    For the purposes of this Policy, “Non-Personally-Identifying Information” is information that, without the aid of additional information, does not identify, relate to, and cannot be directly associated with a specific person. “Personally-Identifying Information,” by contrast, is information such as a name or email address that, without more, identifies, relates to, or can be directly associated with a specific person.
    Like most website operators, Company gathers from users of the Website both Non-Personally-Identifying Information and Personally-Identifying Information of the sort that Web browsers or devices, depending on their settings, may make available. That information includes the user's Internet Protocol (IP) address, operating system, browser type and the locations of the websites the user views right before arriving at, while navigating and immediately after leaving the Website. Company analyzes such automatically collected Information gathered from users of the Website to help Company better understand how the Website is being used. By identifying patterns and trends in usage, Company is able to better design the Website to improve users' experiences, both in terms of content and ease of use. From time to time, Company may also release the Non-Personally-Identifying Information gathered from Website users in the aggregate, such as by publishing a report on trends in the usage of the Website.
    Web Cookies
    A “Web Cookie” is a string of information which assigns you a unique identification that a website stores on a user's computer, and that the user's browser provides to the website each time the user submits a query to the website. We use cookies on the Website to keep track of services you have used, to record registration information regarding your login name and password, to record your user preferences, to keep you logged into the Website and to facilitate purchase procedures. Company also uses Web Cookies to track the pages that users visit during each Website session, both to help Company improve users' experiences and to help Company understand how the Website is being used. As with other Non-Personally-Identifying Information gathered from users of the Website, Company analyzes and discloses in aggregated form information gathered using Web Cookies, so as to help Company, its partners and others better understand how the Website is being used. Company users who do not wish to have web cookies placed on their computers should set their browsers to refuse web cookies before accessing the website, with the understanding that certain features of the website may not function properly without the aid of web cookies. Website users who refuse web cookies assume all responsibility for any resulting loss of functionality.
    Third-party SDK
    Firebase SDK
    Company information:Google LLC
    Obtaining information and its purpose: IP address, Users' names,Email addresses,iOS UDIDs, Passwords,Phone numbers,User agents,Instance IDs,Crash traces,Breakpad minidump formatted data (NDK crashes only), Device specs (iOS),The above information will be used to uniquely identify the user to provide statistics and data analysis services.
    Privacy policy link: 【 https://firebase.google.com/support/privacy
    Scope of privacy
    In the event that one of the above lawful bases do not apply, we will not process your personal information for that purpose without receiving your voluntary consent to do so. It also is intended to explain the conditions under which Company uses and discloses that information, and your rights in relation to that information. This Privacy Policy describes our information practices with respect to our mobile applications, including: Bilu mobile application. Changes to this Privacy Policy are discussed at the end of this document. Each time you use the Website, however, the current version of this Privacy Policy will apply. Accordingly, each time you use the Website you should check the date of this Privacy Policy (which appears at the beginning of this document) and review any changes since the last time you used the Website.
    By using or accessing the website, you are accepting the practices described in this privacy policy.
    2.Social Media
    We may provide you the option to connect your account on the Website to your account on some social networking sites for the purpose of logging in, uploading information or enabling certain features on the Website. When logging in using your social network credentials, we may collect the Personally-Identifying Information you have made publicly available on the social networking site, such as your name, profile picture, cover photo, username, gender, friends network, age range, locale, friend list and any other information you have made public. Once connected, other users may also be able to see information about your social network, such as the size of your network and your friends, including common friends. By connecting your account on the Website to your account on any social networking site, you hereby consent to the continuous release of information about you to us. We will not send any of your account information to the connected social networking site without first disclosing that to you. Each social network may further allow you to set privacy controls around your information on their system, and our collection of information will always follow such controls and permissions. This feature is subject to continuous change and improvement by us and each social networking site involved, and therefore the available features and shared information are subject to change without notice to you.
    We may use hyperlinks on the Website which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook's “Like” button, Twitter's “tweet” button or the Google+, that particular social network's plugin will be activated and your browser will directly connect to that provider's servers. If you do not use these buttons, none of your data will be sent to the respective social network's plugin provider. So for example, when you click on the Facebook's “Like” button on the Website, Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Website. Settings regarding privacy protection can be found on the websites of these social networks and are not within our control.
    3.Collection By Other Means, Use and Disclosure Of Personally-Identifying Information
    (1)Website Registration
    As defined above, Personally-Identifying Information is information that identifies, relates to, or can be directly associated with a specific person. Company may collect a range of Personally-Identifying Information from and about Website users. Much of the Personally-Identifying Information collected by Company about users is information provided by users themselves when (1) registering for our service, (2) logging in with social network credentials,(3) communicating with us, (4) creating a public profile
    By registering with or using the website, you consent to the use and disclosure of your personally-identifying information as described in this “collection, use and disclosure of personally-identifying information” section.
    (2)Company Communications
    We may use your name and email address to send you notifications regarding new services offered by the Website that we think you may find valuable. We may also send you service-related announcements through the general operation of the service. Generally, you may opt out of such emails at the time of registration or through your account settings, or using an “unsubscribe” link or similar located in the email message, though we reserve the right to send you notices about your account, such as service announcements and administrative messages, even if you opt out of all voluntary email notifications.
    (3)Company Disclosures
    Company will disclose Personally-Identifying Information (including that information that is automatically collected from or about you, as described above) under the following circumstances:
  • By Law or to Protect Rights. When we believe disclosure is appropriate, we may disclose Personally-Identifying Information in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • Business Transfers; Bankruptcy. Company reserves the right to transfer all Personally-Identifying Information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Company's assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization.
  • Other parties we identify at the time we request the information from you.
  • (4)Changing Personally-Identifying Information; Account Termination
    You may at any time review or change your Personally-Identifying Information by going to your account settings (if applicable) or contacting us using the contact information below. Upon your request, we will deactivate or delete your account and contact information from our active databases. Such information will be deactivated or deleted as soon as practicable based on your account activity and accordance with our deactivation policy and applicable law. To make this request, either go to your account settings (if applicable) or contact us as provided below. We will retain in our files some Personally-Identifying Information to prevent fraud, to troubleshoot problems, to assist with any investigations, to enforce our Terms of Use and to comply with legal requirements as is permitted by law. Therefore, you should not expect that all your Personally-Identifying Information will be completely removed from our databases in response to your requests. Additionally, we keep a history of changed information to investigate suspected fraud with your account.
    (5)General Use
    Company uses the Personally-Identifying Information we maintain about you, and other information we obtain from your current and past activities on the Website (1) to deliver the products and services that you have requested; (2) to manage your account and provide you with customer support; (3) to communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our affiliate companies or other third parties; (4) to resolve disputes and troubleshoot problems; (5) to measure consumer interest in our services; (6) to inform you of updates; (7) to customize your experience; (8) to detect and protect us against error, fraud and other criminal activity; (9) to enforce our Terms of Use; and (10) to do as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems. In particular, we may examine your Personally-Identifying Information to identify users using multiple user IDs or aliases. We may compare and review your Personally-Identifying Information for accuracy and to detect errors and omissions. We may use financial information or payment method to process payment for any purchases made on the Website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions and otherwise as needed to manage our business.
    4.Security
    We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
    We are dedicated to protect all information on the Website as is necessary. However, you are responsible for maintaining the confidentiality of your Personally-Identifying Information by keeping your password confidential. You should change your password immediately and contact us if you believe someone has gained unauthorized access to it or your account. If you lose control of your account, you should notify us immediately.
    5.Privacy Policy Changes
    Company may, in its sole discretion, change this Privacy Policy from time to time, including to comply with applicable laws. Any and all changes to Company's Privacy Policy will be reflected on this page and the date new versions are posted will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy. Company will always post new versions of the Privacy Policy on the Website. However, Company may, as determined in its discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that users always maintain and update their contact information.
    6.Children
    We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 16, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Website represents to us that they are 16 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 16 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 16 who has become a member of the Website or has otherwise transferred Personally-Identifying Information to the Website, please contact Company using our contact information below to have that child's account terminated and information deleted.
    7.Google Data Collection and Usage
    The data we collect about you is what you have provided to us by filling out our forms on our website or mobile application, including your name, cell phone number, address, etc. We may collect or process, on behalf of our Partners, the following categories of personal data when you use or interact with our products and services:
  • Certain identifiers (such as IP addresses) and internet and similar network activity (such as website usage data) from you indirectly using cookie, pixels, and passive tracking technologies, as described above in our Privacy Policy.
  • We may collect personal data about social media users, including basic user profile information (such as username), user-generated content (such as posts, comments, pages, profiles, or feeds) and associated metadata (such as time and location of a post or comment); contact details (such as name, email address, telephone number if made public by the user); and additional individual information published by the user (such as employer, profession, age, location, education information, habits, etc.). The type and scope of personal data obtained from social media platforms depends on the type of APIs and permissions set out by the respective platforms and the administrative permissions granted by individuals, where applicable.
  • We do not use, transfer, or disclose your information to third parties for purposes other than the ones provided in this Privacy Policy.
    We use administrative and technical safeguards to protect the confidentiality of your data, but be aware that no transmission of data over the internet is 100% secure.
    8.Contact
    If you have any questions regarding our Privacy Policy, please contact our Privacy Officer below. If you would like to delete your Personally-Identifying Information and deactivate your account, please contact us at the address below or you may also email us at bilusq@bilu.com. Please mark the email as URGENT: Account Deletion Requested.
    Get in touch with
    Privacy Policy
    Terms of Service
    Copyright © 2024 Bilu, LLC